PALEF Privacy Act
PALEF PRIVACY ACT
At palef.org, we respect our customers and understand that you are concerned about privacy. We post this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information, and how you may access some of the data you provide to us.
As we continue to develop our website and take advantage of technologies to improve the services we offer, this may change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.
If you have any questions about this policy, please; contact us by electronic mail at c_douglass@att.net- postal mail at The Performing Arts For Life And Education Foundation – 4410 South Budlong Avenue, Los Angeles, CA 90037- 323-299-2827. PALEF allows NO refunds on purchases but some tickets may be exchanged for later usage or use at another PALEF production or event.
What Information Do We Collect?
We collect various types of information depending upon how you use our site.
· When you order from us, we collect your name, billing address, shipping address, email address, phone number(s) and credit card number (with expiration date) or gift card number. We also gather information on the person who will receive any gift you send (e.g., that person's name and address) and we will retain a record of your purchases. In addition, if you are a registered user and have signed in when you enter this information, it will automatically be saved in your Wallet and/or Address Book for ease of reference.
· When you become a palef.org registered user, we collect your name, mailing address, email address, birth date and password. This information is gathered to make your shopping experience as a registered user as quick and easy as possible. Additionally, we collect certain personal information if you choose to opt-in to our email or mobile content marketing programs.
· Our primary goal in collecting personal information-including your first name, last name, purchase history, phone number(s), valid email and residential address and credit card data-is to provide you with a smooth, efficient, customized shopping experience and to let you know about offers that may be of interest to you.
· When we offer them, and you enter a raffle or one of PALEF’s fundraising events or contest online, we usually collect your name, address (or ZIP Code), email address and phone number. We also may ask you for additional information, such as your age, interests or product preferences.
· When you submit a question to customer service, we need your email address to respond, and you also may provide us with additional information to help us answer your question.
· We may receive some information about you from other sources and may add it to your account information. For example, we might get your updated address from a shipper or information on your preferences from another website conducting a promotion or event with us.
· We may acquire customer lists from other parties so that we may invite new people to visit palef.org. Our policy is to acquire only lists of people who have indicated that they are willing to receive email offers. Also, each time we send an email offer, we provide people with the opportunity to opt out of receiving future email offers.
· We may acquire customer lists from other parties so that we may invite new people to visit
What Are Cookies and Do We Use Them?
A cookie is a small piece of information sent by a website that is saved on your hard disk by your computer's browser. It holds information a site may need to interact with you and personalize your experience. At palef.org, we normally use two kinds of cookies: session cookies and persistent cookies. Session cookies exist only for as long as your browser remains open. Once you exit your browser, they go away. We use session cookies to maintain information we need to have in order for you to shop continue business with us at palef.org. For example, the Session ID cookie that we ask your browser to hold retains the ID for your shopping cart. Without the Session ID cookie, you can't add merchandise to your cart and carry it to Checkout.
Persistent cookies, in contrast, last from visit to visit; they do not go away when you exit your browser. At palef.org, we use persistent cookies to give you a more personalized shopping relationship and to help you navigate our non- profit organization’s site more efficiently. We will use your information to enhance your site experience. However, you can use our site without accepting a persistent cookie. To do so, you should set your browser options to reject persistent cookies. Alternatively, you can set your browser to notify you when you receive a cookie, which gives you the opportunity to decide whether you want to accept it or not. In many instances, the Help button on your browser toolbar will tell you how you can take these steps.
Cookies can be used by a website to recognize you. But that does not necessarily mean any personal information is stored in the cookies. At palef.org, we store no personal information about you in the cookies. Anything you choose to tell us about yourself (such as your address and email address) is stored safely and separately on our secured servers, and you need to provide a password to access it.
We also use cookies to look at how groups, rather than individuals, use our website. At our events we are able observe more closely our supporters, regular groups and ticket purchasers and ascertain what is most successful. Then, we can identify ways to improve our supporter’s experience. On the web, cookies help us develop a similar understanding so that we can continue to improve the arrangement, offerings, and merchandise placement you might see at palef.org.
How Do We Use Your Information?
We may use your information in a number of ways, including the following:
· To improve the content on our website. For example, we may use cookies to find out which parts of our site or our visitors use most often.
· To enhance your online shopping experience. For example, we may use it to recognize you and welcome you to the site.
· For marketing and promotional purposes. For example, we send out email and direct mail to our online customers and supporters about up coming events and the like that we think may be of interest to them. We also may make you aware of offers for discounted or free or tickets or services at PALEF.
Additionally, palef.org may share account or other information when we believe it is necessary to comply with law or to protect our interests or property. This may include sharing information with other non- profit entities or companies, lawyers, credit bureaus, agents or government agencies in connection with issues related to fraud, credit or debt collection.
Finally, palef.org may share your personal information with unrelated outside companies so that they can directly market their products or services to you if we feel that a company offers products or services that we believe may be of interest. We also may provide you with the opportunity to sign up on our website to receive email offers from other companies.
What Choices Do You Have Regarding the Use of Your Information?
We provide you with a number of choices regarding our handling of your personal information. Email
If you wish to change your email preferences, please let us know by either of the following satements:
· "Please do not send me email" or
· "Keep my email address private" or
You also can opt-out of email by clicking on the unsubscribe link at the bottom of any palef.org email, when in place.
Note: Once you have submitted your email opt-out request you should assume that it has been successfully received and your request is being processed. Please allow us 10 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.
If you prefer to opt-out by regular mail, you may contact palef.org by phone at 323-299-2827 or by mail at PALEF Customer Service, ATTN: PALEF Privacy Master, 4410 South Budlong Avenue, Los Angeles, CA 90037, to notify us of your request. Again, please allow us 10 business days from when the request was received to process your removal.
Third Party Sharing
You also may use the address and phone number above to request that we not disclose your personal information to unrelated third parties for marketing purposes. If you choose to write to us, please include your name, address and information you share with PALEF (if you have it) and state "NO THIRD PARTY SHARING" in your request.
Can I Access My Information?
If you are a registered user of palef.org, you can update your information as needed.
Is My Information Secure?
palef.org is putting in place various physical, electronic and managerial procedures to try to safeguard and secure the information we collect online . For example, private account and customer information is located on a secured server behind a firewall; it is not directly connected to the Internet. Encryption is a process by which a message or information is scrambled while it is in transit to macys.com. It is based on a key that has two different parts, public and private. The public part of the key is distributed to those with whom you want to communicate. The private part is for the recipient's use only. So long as you use a browser that allows for encryption, when you send personal information to us, you use a public key to encrypt your personal information. If your information is intercepted during the transmission, it is scrambled and very difficult to decrypt. Once we receive your encrypted personal information, we use the private part of our key to decode it.
Please note however that while we implement many security measures on this site, 100% security cannot be guaranteed.
What About Information About Children?
The Children's Online Privacy Protection Act took effect on April 21, 2000 and imposes certain requirements on websites directed toward children under 13 that collect information on those children, or on websites that know they are collecting information on children under the age of 13. We want to let you know that it currently is palef.org's policy not to collect personal information on any person under 13. For this reason, our online offers, email and mobile sign ups are restricted to entrants who, at a minimum, are at least 13.
If this policy changes, palef.org will revise this portion of its privacy policy and will comply with the requirements of the Children's Online Privacy Protection Act, which include providing notice and choice to each child's parent or guardian before collecting personal information.
Your California Privacy Rights
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information The Performing Arts For Life And Education Foundation or palef.org, share with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address PALEF Customer Service, ATTN: PALEF Privacy Master, 4410 South Budlong Avenue, Los Angels, CA 90037. In your request, please specify that you want a "Your Non-Profit entity’s California Privacy Rights Notice." Please allow 30 days for a response.
Thank you for visiting, supporting and growing with palef.org and The Performing Arts For Life And Education Foundation. If you have any questions or comments about this policy, please e-mail us at palef@att.net or call our Privacy Hotline at 1-323-299-2827,ask for Mr. Douglass- CEO/Artistic Director- PALEF.